ik777 Privacy Policy

Introduction and Scope

ik777 is a safe and reliable platform for online betting and gaming users in Bangladesh. We place the highest importance on protecting the personal information of our users. This privacy policy ("Policy") describes how ik777 collects your information, the purposes for which it is used, how long it is stored, and what your rights are.

This policy applies to the https://ik777.cam website and all its sub-pages, services, and associated platforms. If you do not agree with any term of this policy, please refrain from using the ik777 platform.

What Information We Collect

During registration, login, and transactions on the ik777 platform, we may collect the following categories of information:

a) Identity Information

• Full name and date of birth
• National ID card or passport number (where applicable)
• Email address and username
• Mobile number

b) Financial Information

• bKash, Nagad, or Rocket mobile banking number
• Bank account details (for bank transfers)
• Transaction history — records of deposits and withdrawals

c) Technical and Usage Information

• IP address and device type
• Browser and operating system information
• Login time, session duration, and gaming activity logs
• Data collected through cookies and similar tracking technologies

d) Communication Information

• Messages and requests you send via live chat or email
• Records of complaints and appeals

How We Collect Information

ik777 collects your information in the following ways:

• Directly provided information: Information you provide during registration forms, login pages, deposit and withdrawal requests, and when contacting customer support.
• Automatic collection: When you browse ik777, certain information is collected automatically through cookies, server logs, and other technologies.
• From third parties: Payment processors (such as bKash, Nagad, Rocket) may share relevant information for transaction verification.
• KYC verification: Where applicable, documents may be collected for identity verification purposes.

Purpose of Using Your Information

ik777 uses your information only for the following legitimate purposes:

a) Account Management and Service Delivery

Your information is needed to create and manage your ik777 account, verify logins, process deposit and withdrawal requests, and manage bonuses and promotions.

b) Security and Fraud Prevention

Your information is used to ensure platform security, identify suspicious transactions, prevent misuse through multiple accounts, and combat money laundering.

c) Customer Support

Our 24/7 live chat team uses your information to respond to your complaints and support requests and to resolve issues related to your account.

d) Compliance and Legal Obligations

Information may be used to comply with applicable laws and regulations, respond to requests from regulatory authorities, and settle legal disputes.

e) Platform Improvement

Anonymised or aggregated data is used to analyse user experience and improve the game lobby, payment system, and overall service quality of the ik777 platform.

Sharing Information with Third Parties

Your information may be shared with selected third parties in the following limited circumstances:

• Payment providers: Information required to complete bKash, Nagad, Rocket, or bank transfer transactions is shared with payment service providers.
• Game software providers: Game providers such as Pragmatic Play, Evolution Gaming, JILI, and Spribe may view specific session data to manage game sessions on their platforms.
• Legal requirements: Information may be provided in response to a court order or a lawful request from a competent authority.
• Fraud prevention services: Relevant information may be shared with partners who specialise in fraud detection.

Before sharing information with any third party, ik777 ensures they comply with appropriate privacy protection standards.

Data Security Measures

ik777 implements industry-standard technical and organisational measures to protect your information:

• SSL encryption: TLS/SSL protocols are used across all our web pages, keeping data transmission between your browser and our servers fully encrypted.
• Data encryption: Stored sensitive information — especially financial data — is kept in encrypted form in our database.
• Access controls: Only authorised staff who need it for their work can access your personal information.
• Regular security audits: ik777 conducts security assessments and tests on a regular basis.
• Two-step verification: A two-step verification option is available for additional account security.
• Firewall and intrusion detection: Our servers are protected by advanced firewalls and unauthorised access detection systems.

While we ensure the highest level of security measures, it is not possible to guarantee that any data transmission over the internet is completely secure. We therefore also ask you to keep your password confidential and to avoid logging in from unfamiliar devices.

Cookies and Tracking Technologies

Cookies and similar technologies are used on the ik777 website. Cookies are small text files stored in your browser.

a) Essential Cookies

These cookies are necessary for the basic functionality of the website — maintaining login sessions, managing security tokens, and saving form data. They cannot be disabled.

b) Functional Cookies

These cookies are used to remember your language preferences, gaming settings, and site preferences.

c) Analytics Cookies

Anonymous statistics are collected to analyse use of the ik777 platform and improve service quality. This information is not used to identify any individual.

You can control cookies by changing your browser settings. However, disabling essential cookies may affect some functionality of the site.

Data Retention Period

ik777 retains your information only for as long as necessary:

• Active accounts: All profile and transaction information is retained while the account remains active.
• Inactive or closed accounts: Even after an account is closed, information may be retained for a specified period due to legal and regulatory requirements.
• Financial transaction records: Financial records may need to be retained for an extended period in accordance with applicable law.
• Live chat and support logs: Records of support conversations are retained for a set period to ensure service quality.

Your Rights

Every user registered with ik777 holds the following rights regarding their information:

• Right of access: You can find out what information ik777 has collected and stored about you.
• Right to rectification: If your profile contains incorrect or incomplete information, you can request a correction.
• Right to erasure: In certain circumstances you can request that your personal information be deleted, though this may not be possible where legal obligations apply.
• Right to object to processing: You can object to the processing of your information for specific reasons.
• Data portability: In some cases you can request your information in a structured, readable format.

To exercise these rights, please contact our customer support. We are committed to responding to your request within 30 business days.

Protection of Minors

ik777 does not knowingly collect or process information from any person under the age of 21. An age verification process is implemented at the time of registration. If it comes to our attention that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using ik777, please contact us immediately.

Changes to the Privacy Policy

ik777 may update or change this privacy policy from time to time. If any significant change is made to the policy, we will take the following steps:

• The "Last Updated" date at the top of this page will be changed.
• Registered users will be notified by email in the case of significant changes.
• The revised policy will take effect from the date it is published.

Continued use of ik777 after a policy change will be taken to mean you have accepted the revised policy. We therefore recommend checking this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live chat: 24/7 — fully in Bengali

Our privacy team will respond to your request as quickly as possible. We generally begin processing requests on the business day they are received.

For more information, please also visit our Terms and Conditions and Responsible Gaming pages.